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Home » Covid-19 Office Protocol

Covid-19 Office Protocol

• When booking appointments, a Covid-19 Health Questionnaire will be asked, as well as at the time of the appointment

• No appointments will be permitted for any person who has symptoms of COVID-19, who is living with someone that has symptoms, who has been in contact with a confirmed case of COVID-19, or who has travelled outside of Ontario within 14 days.

• Intake forms will be e-mailed to patients ahead of time to be filled out and then electronically returned, to reduce contact.

• All patients must come alone and on time. If assistance is needed for the patient, please let us know beforehand so that we may accommodate social distancing

• Anyone entering the office, including patients, must wear a mask. Gloves are optional

• We will be taking all staff’s temperature at the beginning of the day and patient’s temperature when they enter the office

• Patients will need to register in a logbook when checking in for infection tracking purposes

• Our hands will be cleaned before and after every patient interaction.

• Hand sanitizing stations will be available throughout the office and at the entrance and must be used by everyone upon entering the clinic

• Optometrists and staff will wear personal protective equipment (PPE) covering their mouth,

nose, and eyes when interacting with patients.

• we will follow Health Canada guidelines if reprocessing PPE.

• Physical distancing will be maintained by patients when in the office (> 2 m).

• there will be fewer scheduled appointments to allow time for disinfection between patients and to minimize the number of people in the office

• Slit lamp shields have been installed.

• Staff will assist patients with their needs, especially choosing eyewear, to limit contact with surfaces.

• “hands free” eyeglass measurements will be done utilizing specialized equipment to maintain social distancing

• We will disinfect every device / appliance (including eyeglass frames), and any surface that patients have contact with before use for the next patient.

• no initial (new) contact lens fittings are to be performed at this time (i.e., insertion and removal training).

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We are seeing patients in a safe environment at a pace of every 30 minutes so each patient practically has the office to themselves. Please read our COVID safety protocols in place to ensure the health of patients and staff.